Claraspital's emergency department is open 365 days a year and is available 24 hours a day:
Energency number: T +41 61 685 83 70
Numer for referring doctors: T +41 61 685 83 33
For all emergency consultations, please contact your family doctor first. If you can not reach him or her, the central emergency number of the Claraspital is at your disposal. For particularly urgent and life-threatening situations the official call for help emergency number is 144.
From Thursday, 17th September 2020 on: New location of the Emergency department in Claraspital (C03)
Please note that from Thursday, 17th September 2020 on our emergency department has moved and is now located on the ground floor of the new building (Hirzbrunnen, C03). Visitors can enter Claraspital as usual via the main entrance, the car park or now through the new entrance in the Hirzbrunnenstrasse. The signposts lead from both entrances to your destination.
Within the new Hirzbrunnen building, the emergency ward of the Claraspital offers considerably more space for treatments: 15 bright, friendly patient rooms with a total of 21 treatment places, including a multifunctional intervention room, are available. All of them are equipped with the latest medical technology and are need-oriented. A short spatial connection via bed and passenger lifts enables quick access to the diagnostic departments of radiology and nuclear medicine, to the operating theaters and intensive care medicine as well as to the cardiac catheterization laboratory.
Thanks to the new location, Claraspital can act optimally in a pandemic such as COVID-19: With the Claraspital main entrance and one for the Hirzbrunnen building, patient flows can be spatially separated even better with regard to suspected COVID-19 cases. Please pay attention to the signs.
Information about waiting times/treatments
In our emergency department, we treat prior to the urgency and severity, not the time of entry. The screening (triage according to ESI) of the patients is carried out by an experienced emergency care person. Our thorough examinations, diagnostics and discussions with the patients need time. Therefore, there may be waiting times: A comprehensive assessment / treatment often takes up to 3 hours. We ask for your understanding in case of unpleasant long waiting times. If you have questions or if your condition deteriorates while you are waiting, please feel free to contact the nursing staff at any time.
We ensure that emergency patients receive ideal interdisciplinary care and are treated. The initial assessment / urgency is carried out by an experienced emergency carer, treatment by doctors and emergency care. All employees are medically trained and experienced in emergency care and work closely with all disciplines.